PRIVACY POLICY

GameForge Studio is committed to protecting your privacy and ensuring transparent data handling practices. This comprehensive policy outlines our GDPR-compliant approach to personal data protection.

Data Protection Commitment

At GameForge Studio, we recognize the fundamental importance of data protection and privacy rights. Our commitment extends beyond mere compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws, representing a core value in how we conduct our educational services.

This policy provides transparent information about how we collect, process, store, and protect your personal data when you interact with our website, participate in our courses, or engage with our services. We believe that clear communication about our data practices empowers you to make informed decisions about your privacy.

Last Updated: September 12, 2025 | Effective Date: September 12, 2025

Data Collection and Processing

Personal Data We Collect

Contact Information: Name, email address, phone number, and postal address when provided through contact forms or course enrollment
Academic Records: Course enrollment details, progress tracking, assessment results, and certification records
Technical Data: IP address, browser information, device identifiers, and website usage patterns collected through cookies and analytics
Communication Records: Email correspondence, support tickets, and feedback submissions related to our services
Payment Information: Billing details and transaction records processed through secure third-party payment processors

Collection Methods

Direct Provision: Information you voluntarily provide through forms, registrations, and direct communications
Automated Collection: Technical data gathered through cookies, web beacons, and analytics tools during website interaction
Third-Party Sources: Limited data from payment processors and educational platforms necessary for service delivery
Course Participation: Learning activity data, assignment submissions, and progress metrics within our educational platform

Legal Basis for Processing

Contractual Necessity: Processing required to fulfill educational services and course delivery obligations
Legitimate Interest: Website analytics, security monitoring, and service improvement activities
Consent: Marketing communications, non-essential cookies, and additional service features
Legal Obligation: Compliance with educational regulations, tax requirements, and legal reporting obligations

How We Use Your Data

Educational Services

Course enrollment processing, learning progress tracking, assessment delivery, and certification issuance

Communication

Course updates, administrative notifications, technical support, and educational guidance

Analytics & Improvement

Website performance analysis, user experience optimization, and curriculum development enhancement

Security & Fraud Prevention

Account security, unauthorized access prevention, and system integrity maintenance

Marketing (With Consent)

Course promotions, educational content sharing, and industry news updates based on your interests

Legal Compliance

Regulatory reporting, tax obligations, and legal dispute resolution when required

Data Protection and Security

Encryption & Storage

• TLS encryption for data transmission
• Encrypted database storage
• Secure backup procedures
• Regular security audits

Access Controls

• Role-based access permissions
• Multi-factor authentication
• Regular access reviews
• Staff training on data protection

Monitoring & Response

• 24/7 security monitoring
• Incident response procedures
• Breach notification protocols
• Continuous threat assessment

Data Retention: We retain personal data only as long as necessary for the purposes outlined in this policy, typically for the duration of your course enrollment plus seven years for academic records, or as required by applicable law.

Your Rights and Controls

Right to Access

Request a copy of all personal data we hold about you, including processing purposes and data recipients

Right to Rectification

Request correction of inaccurate or incomplete personal data we maintain in our systems

Right to Erasure

Request deletion of your personal data when it's no longer necessary for the original purpose

Right to Portability

Receive your personal data in a structured, machine-readable format for transfer to another service

How to Exercise Your Rights

To exercise any of these rights, contact us at info@gameforge-studio.cy with your specific request. We will respond within 30 days as required by GDPR regulations.

Please include sufficient information to verify your identity and specify which rights you wish to exercise. We may request additional verification for security purposes.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Browse Anonymously

Avoid filling out contact forms, account registrations, or any data-submitting features

Disable Tracking

Disable cookies through your browser settings (see our Cookie Policy for details)

Request Deletion

Your Privacy is Respected

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly and confirm completion within 30 days.